Privacy Policy

EN / CN

Thank you for using the services on the xinmengyang.com.cn platform operated by Guangzhou Xinmengyang Supply Chain Service Co., Ltd. Xinmengyang Logistics is a multi-functional application that supports cargo pickup, package tracking and order management in mainland China. In the services of xinmengyang.com.cn, all administrative matters, such as taxes, customs and international shipping costs, are handled by the professional team of xinmengyang.com.cn. You only need to wait for the delivery, and your goods will arrive at the destination faster than other international logistics.

The existence of this privacy policy is a commitment that you will be respected and protected when visiting the xinmengyang.com.cn website/application.

This Privacy Policy (including the Terms of Use of the Yin Guang Hui Logistics Website/Application as described in the "Terms and Conditions of Use" and other information listed on the Website/Application) stipulates the acquisition, collection, processing, analysis, display, opening and/or data or information provided by users to xinmengyang.com.cn or collected by xinmengyang.com.cn from users when users register on the Website/Application, visit the Website/Application, or use the services on the Website/Application, including all forms of basic data, including users' personal data (hereinafter referred to as "Data") related to the use.

When accessing and/or using xinmengyang.com.cn services, users must ensure that each user's data is correct and valid data, and agree that xinmengyang.com.cn acquires, collects, stores, manages and uses this data in accordance with the provisions of the Privacy Policy and the Terms and Conditions of Use of xinmengyang.com.cn.

 

Acquisition and Collection of User Data

The purpose of collecting personal data is to process your transactions, manage and improve the efficiency of using the Website/Application, and will be used for other purposes within the scope of applicable laws and regulations. The user data collected is as follows:

Data of a personal nature independently submitted by the user includes, but is not limited to, name, address, date of birth, occupation, telephone number, fax number, email address, bank account and credit card details, identification (including ID card, SIM card or passport) or other government-issued identification, and data submitted by the user in the following circumstances:

Creating or updating a Xinmengyang.com.cn account, including username, email address, telephone number, password, address, photo and other information;

Contacting Xinmengyang.com.cn, including through customer service;

Filling in questionnaires sent by Xinmengyang.com.cn;

Using the services on the website/application, including detailed transaction data, including the type, quantity and/or description of the purchased products or services, delivery address and other transaction details;

Filling in payment data, including but not limited to bank account data, credit cards, virtual accounts, instant payments, online banking and/or retail stores, when the user conducts payment transaction activities through the website/application;

Using features on the website/application that require access to relevant stored data on the user's device.

 

Data recorded when users use the Website/App, including but not limited to:

Real or approximate location data, such as IP address, Wi-Fi location, and geolocation;

Time data of user activities related to use of the Website/App, including registration, login, and transaction times;

Usage data or user preferences, including user interactions, saved options, and selected settings while using the Website/App. This data is obtained through cookies, pixel tags, and similar technologies that create and maintain unique identifiers;

Device data, including the type of device used to access the Website/App, including hardware model, operating system and version, software, IMEI number, file name and version, language selection, unique device identifier, advertising identifier, serial number, and/or mobile device and/or mobile network information;

Log data, including records of data received on the server, such as the device's IP address, date and time of visit, application features or pages viewed, application workflow and other system activities, browser type, and/or website/app or third-party service that the user used before interacting with the Website/App.

 

Data obtained from other sources, including:

Business partners of Xinmengyang.com.cn that help Xinmengyang.com.cn develop and present services to users on the website/app, including partners that provide payment services, logistics or couriers, website/app infrastructure, and other partners;

Business partners of Xinmengyang.com.cn where users create or access Xinmengyang accounts, such as social media services, or use APIs or websites/apps used by Xinmengyang.com.cn;

Financial service providers (if users use financial services);

Marketing service providers;

Generally available sources;

 

Use of personal data

Xinmengyang.com.cn may use the personal data obtained and collected from users as described above for the following purposes:

Process all forms of requests, activities or transactions conducted by users through the website/app, including sending products to users.

Provide functionality to provide, implement, maintain and improve our products and services, including:

Provide, acquire, provide or promote market services such as homepage, search, search, product recommendations or other products through the website/application;

Enable the creation of user Xinmengyang accounts, such as wish list favorites;

Perform internal activities required to provide services on the Xinmengyang.com.cn website/application, such as troubleshooting software failures, errors, operational issues, conducting data analysis, testing and research, and monitoring and analyzing usage and activity trends.

To help users during customer service communication, including:

Check and solve user problems;

Submit user problems directly to the appropriate customer service specialist to solve the problem;

Monitor and improve Xinmengyang.com.cn customer service.

Contact users by email, letter, phone, etc., including but not limited to assisting and/or completing the transaction process or problem solving process.

Use information obtained from users for research, analysis, product development and testing purposes to improve the security of services on the website/application and develop new features and products.

To inform users about products, services, promotions, research, surveys, news, updates, events, etc. through the website/app and other media. Xinmengyang.com.cn may also use this information to promote and process contests and sweepstakes, award prizes, and provide relevant advertising and content about Xinmengyang.com.cn services and its business partners.

To monitor or investigate suspicious transactions or transactions that are alleged to contain fraud or violate the terms and conditions or applicable laws and regulations, and take necessary actions as a follow-up to the results of monitoring or investigating such transactions.

In certain cases, Xinmengyang.com.cn needs to use or disclose user personal data for law enforcement purposes or to comply with the requirements and obligations of applicable laws and regulations, including in the event of a dispute or legal proceedings between users and Xinmengyang.com.cn.

 

Disclosure of User Personal Data

Xinmengyang.com.cn guarantees that your personal data will not be sold, transferred, distributed or loaned to other third parties without your permission, except in the following cases:

It is necessary to disclose user data to partners or other third parties who assist Xinmengyang.com.cn in providing services on the website/application and processing various forms of user activities on the website/application, including processing transactions, payment verification, product delivery, etc.

Relevant information may be provided to business partners, including applications or other websites that integrate each other's APIs or services, or business partners that cooperate with Xinmengyang.com.cn to provide promotions, competitions or services, in accordance with the agreement for the user's use of business partner services. Professional.

Communication between business partners (such as logistics providers, payment, etc.) and users is required for problem solving and other matters.

Xinmengyang.com.cn may provide relevant information to suppliers, consultants, marketing partners, research companies or similar service providers.

Users contact Xinmengyang.com.cn through public media such as blogs, social media and certain features on the website/application, and the communication between users and Xinmengyang may be public.

Xinmengyang.com.cn may share user information with its subsidiaries and affiliates to help provide services to Xinmengyang.com.cn or to process data on its behalf.

Xinmengyang.com.cn discloses user data in order to comply with legal obligations and/or lawful requests by law enforcement officials.

 

Cookies Policy

Cookies are small files automatically generated on the user's device that perform the function of storing user preferences and configurations when visiting the website/app.

These cookies are not used to access other data on the user's computer device, except for data submitted with the user's consent.

Even if the user's computer device automatically accepts cookies, the user can modify it through the user's browser settings, that is, choose to reject cookies (this choice may limit the best service when visiting the website/app).

Xinmengyang.com.cn may use features provided by third parties to improve Xinmengyang.com.cn's services and content, including customizing and serving advertisements to each user based on interests or visit history. If you do not want to display advertisements based on these adjustments, then you can set it through your browser.

 

User Choice and Transparency

Typical mobile devices (iOS, Android, etc.) have settings that prevent the Xinmengyang.com.cn application from accessing certain data without the user's consent. iOS devices will provide a notification to the user when the Xinmengyang application first requests access to data, while Android devices will provide a notification to the user when the Xinmengyang.com.cn application first loads. By using the application and providing access to the application, the user is deemed to have consented to the Privacy Policy.

After a successful buy and sell transaction is completed through the Marketplace, sellers and buyers have the opportunity to provide each other with recommendations and comments. With the user's consent, this information is publicly viewable.

Users can access and change information in the form of email addresses, phone numbers, date of birth, gender, address lists, payment methods, and bank accounts through the settings function on the website/application.

Users can opt out of information or notifications in the form of announcements, comments, product discussions, private messages, or private messages from administrators sent by Xinmengyang.com.cn through the settings function on the website/application. Xinmengyang.com.cn may still send messages or emails in the form of transaction details or information related to the user's account.

To the extent permitted by the applicable terms, users may contact Xinmengyang.com.cn to withdraw their consent to the acquisition, collection, storage, management and use of user data. If this happens, users understand the consequence that users will not be able to use the website/application services or other Xinmengyang.com.cn services.

 

Retention and Deletion of Information

Xinmengyang.com.cn will store information as long as the user's account remains active and may delete it in accordance with applicable laws and regulations.

 

Privacy Policy Updates

Xinmengyang.com.cn may make changes or updates to this Privacy Policy at any time. Xinmengyang.com.cn recommends that users read carefully and check this Privacy Policy page from time to time to learn of any changes. By continuing to access and use the website/application and other Xinmengyang.com.cn services, users are deemed to have agreed to the changes in the Privacy Policy.